This policy explains how we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data controller
Razón social pendiente del cliente, tax ID pendiente del cliente, with registered address at pendiente del cliente. You can write to us at email pendiente del cliente.
2. What data we process and why
- Contact form: name, email, phone number, message, to answer your enquiry. We also keep the date on which you accept this policy, as proof of your consent.
- Email: any data you include if you write to us directly, to reply to you.
- Browsing: data about how the website is used, collected through cookies, only if you accept them. See the Cookie policy for details.
We do not build profiles or make automated decisions using your data.
3. Legal basis
Your consent (article 6.1.a GDPR), which you give by ticking the box on the form or by accepting cookies, and, when you ask us for information about our services or for a quote, steps taken at your request before entering into a contract (article 6.1.b GDPR). You can withdraw your consent at any time without affecting the processing carried out before.
4. How long we keep your data
Messages sent through the form are deleted automatically 12 months after we receive them, unless they lead to a business relationship, in which case they are kept for as long as it lasts and for the applicable legal periods.
5. Recipients
We do not share your data with third parties unless legally required. Providers of services we need, such as web hosting and email, may access it as data processors under a contract that complies with article 28 GDPR.
6. International transfers
Some of the services we use, only if you accept the corresponding cookies (Google LLC, Vimeo.com, Inc.), may process data outside the European Economic Area. These transfers are covered by the EU-US Data Privacy Framework or by the standard contractual clauses approved by the European Commission.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to email pendiente del cliente and stating which right you wish to exercise. If you feel we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Minors
This website is not intended for children under 14 and we do not knowingly collect their data.
9. Security
We apply appropriate technical and organisational measures to protect your data, such as encrypted connections (HTTPS), restricted password-protected access to the management panel and backups.
Last updated: October 21, 2026